To change your plan, you need to be located in the country where you started your subscription. If you're traveling, wait until you return home to change your subscription plan. If you still can't change your plan, find out who your subscription is billed through and contact them for help. Who's billing me?
Xumo TV Xfinity X1 and Flex Install: Press the Home or Xfinity button on your Xfinity voice remote, choose Apps, and then HBO Max.
If you're the account owner (or live with the account owner), do the following: Choose Home if the device you're using is connected to your home network and Traveling if you're away from home. Note The number of times you can choose Home or Traveling is limited. Choose Send Code and we'll send a code to the account email.
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