Ssense buys directly from SL so it would have to be a returned fake, which sadly does happen. If you saved THAT much money and want to keep the bag I'd use a paid authenticator. Otherwise, I agree, return it, skip the hassle, and see if you can find elsewhere in sale season.
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I ordered from ssense for the first time on black friday, and I've been trying to get a return authorization for over a week now, which puts me outside their 30-day window for returns. They haven't responded to my emails, and when I called I was told to expect an authorization code by email on...
The SSense customer service team did mention that they have been experiencing challenges with US customs lately. I feel like they need to do a better job of communicating that during the check-out process especially with the holidays coming up and an increase in the number of orders.
I have been trying to find the small taupe velvet Gucci Marmont but it is no longer on the regular Gucci website. I found it on ssense but have never purchased a luxury item from somewhere other than the original stores. What are your thoughts? How do you know that what you are purchasing is...